![]() ![]() Click Continue Installation to proceed.ġ3. Then, you will be prompted to restart your computer in order to complete the installation. Enter the password and click Install Software.ġ2. You will be prompted to enter the administrator password. You will reach the Installation Type section. A dialog box will appear asking you to Agree or Disagree the terms of the license agreement. ![]() After choosing the desired language, Click the Continue button.ĩ. From here, you can choose the language in which you want to proceed the installation process.Ĩ. The Software License Agreement page appears. Next, the Installation Wizard page appears. Click Continue to proceed to the next screen.ĥ. The Install Drobo Dashboard page will appear. A pop up will appear asking whether to open the Installer. ![]() ![]() After downloading, double-click the Drobo Dashboard Installer to launch it.ģ. Go to the Start Drobo 5C page and download the Drobo Dashboard installation file for Mac.Ģ. If this did not resolve, simply restart the Drobo by using the toggle switch on the back of the Drobo.Ģ.To install the Drobo Dashboard on a Mac machine:ġ. Is the Dashboard now discovered, if not re-launch the Drobo Dashboard You may see option to " Allow" blocked service, click Allow Go to System Preferences > Security & Privacy > General. When back on the Mac Desktop, you will see message with regards to Panic Medic Boot along with another Panic Medic Message stating which Driver needs to be unblocked. All third party kexts have been unapproved and uninstalled from /Volumes/Macintosh HD” In the Terminal window you will see: "Triggering Panic Medic to enable booting into: /Volumes/Macintosh HD Panic Medic done. Kmutil trigger-panic-medic -R "/Volumes/Macintosh HD" Once in Recovery mode go to Utilities and select Terminal Restart the Mac and hold down the Command + R keys on your keyboard If the above does not work, it may be necessary to enable kernel extensions by going into Recovery mode:īoot to the Mac to Recovery Mode, as follows: * Uninstall/Reinstall the Drobo Dashboard as follows:Ĥ. NOTE: Unlock the padlock to make any changes. If you have any of these files, click the box to the left of the file name. Look for any one of the following files (there may only be one): * System Preferences > Security & Privacy > Privacy, scroll down and click Full Disk Access, scroll through the list on the right side. * System Preferences > Security & Privacy > General, If you see "Some System Software was Blocked from Loading" and this references Drobo, click Allow * Restart the Drobo, Drobo Dashboard > Tools > RestartĢ. From Apple Icon, go to System Preferences How do I safely shut down my Drobo device? * Shutdown the Drobo during the macOS update: * Have a minimum of 3 copies of the data that you have on Drobo: * Drobo should be on latest Firmware & Dashboard: * Ensure you have a backup of the data on your computer Q: What should I do before updating to Big Sur macOS 11? If using Mac that has Thunderbolt 2 port, you will need an adapter. The 5D3 has 3 ports, 2 are Thunderbolt 3, 1 is USB C. Q. Drobo Dashboard does not detect the DroboĪ. If using the Mac M1 (Silicon) stay on Dashboard v3.6.1, if you do not have this version let us know.ģ. Some may notice the Dashboard is transparent, we are looking into this. Restart the Drobo by going to Drobo Dashboard > Tools > Restart Unplug the data cable from the back of Drobo, wait a few seconds, then plug back in. We are looking into this issue, in the interim: In some cases, when powering up the Drobo, the Drobo volume mounts on the desktop as generic orange volume. Q: Is there anything I should be aware of when using Big Sur (masOS 11)?ġ. If you do not have a backup, sign up today for a free 90-day subscription of the Drobo DataProtect Program! Easily protect your data using a destination of your choice. This also ensures continuous access to your data in the even of natural disaster or human error. We would also strongly encourage you to have a backup of your data, experts agree that having 3 copies of your data is optimal. ![]()
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